Effective May 25th, 2015
Please review the following carefully so that you understand our privacy practices.
“User” means a person who has signed up and is registered with Kaleido for the use or potential use of the Product.
Kaleido has been registered with Fabvla as the controller of your personal through the Website.
3. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
3.1 TECHNICAL AND FUNCTIONAL MANAGEMENT OF THE WEBSITE AND APP
When you visit our Website, our website administrators process technical data, in order to improve website experience and give you the access to the order process. This way, we ensure that you can (continue to) find the information on the Website in a quick and simple manner.
3.2 CUSTOMER SERVICE
When you register as a User, we will collect your name, email address, country, language, password, mobile phone (not mandatory).
We will use your contact details to send you order confirmations and user registration confirmations Every information collected is used to allow you buying our product or giving you support on it, through the support portal: support.kaleidointeractive.com.
3.3 PROCESSING PAYMENTS
When you register as a User, your credit card information is provided to our payment processing providers: Paypal, Stripe Inc. We don’t threat directly these informations. We don’t collect any credit card information in our system. Every data, regarding your credit cards, are sent to the payment providers.
3.4 ADMINISTRATING PUBLIC FORUMS
The Website may offer publicly accessible blogs and community forums. We will use your personal data such as your name, email address, the messages or content you choose to post to administrate and provide you with these services. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, please contact us at email@example.com.
4. OUR DISCLOSURE OF YOUR INFORMATION
We may employ third party companies and individuals to facilitate or provide the Service on our behalf, to process payment, provide customer support, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analyzing how our Software is used. These third parties have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose.
5. YOUR RIGHTS
As a user, you have the right to information regarding your personal account, including information that you’ve provided to us and information regarding each ride requested via the Website. You may at any time request request correction or erasure of your personal data, and object to any processing of your personal data by emailing us at firstname.lastname@example.org. We will respond to your access and/or correction request within four weeks. You may also amend your personal details and withdraw any given consent using your Kaleido account.
Fabvla has taken appropriate technical and organizational security measures against loss or unlawful processing of your personal data. To this purpose, your personal data are securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) as well as physical safeguards of the locations where data are stored.
However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to Kaleido/Fabvla is at your own risk. We recommend that you do not disclose your password to anyone.
The Website uses “cookies”. A cookie is a small text file that we place on your computer or mobile device to enable various features of the Website. You can change your cookie settings to accept or not accept cookies in your browser settings.
THE WEBSITE USES THE FOLLOWING COOKIE CATEGORIES:
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email and by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
10. CONTACT DETAILS